About Us

Welcome to Tejje!

Our History

Tejje was established based on one principle - everyday goods should be both functional and beautiful. Being surrounded by so many options, we emphasize simplicity and select goods that will suit your daily needs perfectly.

We are sure that even small changes in your surroundings have an impact on how you feel about your house, office or apartment. The right products help to make your environment comfortable and pleasant.

Products

Tejje products are selected based on three major characteristics:

Functionality - products that are necessary and easy to use

Modern design - clean lines that will blend in any setting perfectly

Quality and reliability - products that will serve you long and reliably

We never try to offer everything - our selection is focused only on those products that we find worthy of being offered to customers.

We choose only trustworthy suppliers for our range of products. Every item goes through testing before going live at our website.

Our goal is to offer clear information, policies and shopping experience that will help you make your choice easily.

 

Shop With Confidence

We understand how important trust is for online shopping experiences. That's why we concentrate on providing our customers with clear and reliable services:

Safe and secure checkout

Trustworthy payment methods

Clear and easy-to-understand refund/return policy

Prompt customer support service

It is all we care about - providing our clients with comfortable conditions of cooperation.

Why Opt for Tejje?

Carefully chosen products, meant for daily use products with straightforward designs unified quality standards of all our products.

The Future

Tejje is designed in such a way to provide customers with reliable products and services, which they will always feel safe to turn to. We strive to provide our customers with consistent, easy-to-use, and transparent selection and service.

NEED HELP: FREQUENTLY ASQUED QUESTIONS

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How can I get help?

You can reach our support team at support@tejje.com. We reply within 24 hours on business days.

How can I track my order?

  • When your items are shipped, you will receive an email with a tracking number.
  • To track your order, visit our Track My Order page.
  • If you haven’t received a tracking number, contact us at support@tejje.com and we’ll help you locate your order.

How long will it take to get my package?

  • Order cutoff time: 5:00 PM (GMT) Greenwch Mean Time. Orders placed after this time will be processed the next day, wich may add an extra day to the delivery
  • Order handling time: 1 to 4 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 6 to 12 business days (Monday to Friday).
  • Estimated delivery time: 7 to 16 business days.

At any time you can repy to our Shipping Policy here.

Is buying online safe?

Yes. Our website uses encrypted and secure payment systems. We never store your full payment details.

What payment methods are accepted?

At Tejje, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and secure:

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Paypal and other major payment methods. All transactions are processed securely.

You can find our Payment Policy here.

What locations do you ship to, and how much will it cost?

We are commited to providing an exceptional experience for our customers in the United Kingdom including clear and straight foward shipping policy.

We offer shipping on all orders within the United Kingdom. At this time, we only ship within the United Kingdom. We do not offer international shipping.

Can I return my product?

Yes, we accept returns within 30 days of receiving your order. To request a return and be guide trough the process, please contact us at support@tejje.com

In what condition should we return our order?

Item must be in the same condition as received:

  • Unused
  • With tags
  • In original packaging
  • Receipt or proof of purchase is required

Returns will not be accepted if:

  • The item shows obvious signs of use
  • The item is not in its original condition
  • The item is damaged or missing parts not due to our fault
  • More than 30 days have passed since delivery

Can I can't a refound?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@tejje.com.